Shipping

Please look over the information below. If you need more help or information, please do not hesitate to call our office at 1-615-260-8583. Our fax number is 651-330-2459. We will be happy to help out.

Harmony Cedar: Shipping our Handcrafted Furniture

We have experience shipping Harmony Cedar furniture since 2001. We use several methods of furniture delivery. The method used is determined by the size of the shipment. Now is a good time to order to beat the Holiday rush. We can take your order now and ship in December for Christmas delivery! Minnesota Twin Cities residents please ask about free delivery or pick-up in South St. Paul.

We Ship to Canada

Customs Duty Fees to Canada may be applied to your final shipping cost.

Delivery Definitions

• Curbside: You take the shipment off the truck
• Curbside with Liftgate: Deliverer takes shipment off the truck
• In Home Delivery: Deliverer brings shipment inside

At times, "Free Shipping" may be offered during promotions. "Free Shipping" applies only to curbside deliveries and is only available when shipping to locations within the continental United States.

Small Chests

Important: Unpack and unwrap your chest right away to make sure the chest breathes and that no damage occurred in shipping.

For cedar chests 36" long and smaller, we generally use UPS. You will get a tracking number from UPS when the shipment is entered. The tracking number will activate when the item is shipped. We will notify you that the item has shipped. You can track the progress of your shipment on www.ups.com. Our chests are shipped directly from the farms where they were made. The are packed sturdily to withstand shipment. In the rare case of a chest breaking, you will have instructions on procedures for repair or replacement. This is the e-info you will receive after an order is placed:

We've set-up a UPS tracking# for your chest: [tracking number will show here].

With this tracking # you'll be able to track delivery progress of your chest via www.ups.com. Reminder that the UPS system can be confusing. A tracking # is similar to buying the stamps necessary to mail a package. Your tracking # will not be activated to show shipping status until the item is actually picked-up and scanned into the UPS system. The date currently listed for delivery is the earliest possible within UPS, not a guaranteed date. It is necessary for us to set up a tracking # prior to the item actually shipping. We will advise you when the item is en route.

UPS deliveries are curbside with liftgate and require signature.

Large Chests, Tables, Chairs and Beds

Important: Unpack and unwrap your item right away to make sure the chest breathes and that no damage occurred in shipping.

For chest 42" or larger, bedroom or dining room furniture, we generally use a common carrier (usually Ship USA or Estes) or an experienced local delivery driver from southeastern Minnesota. Sometimes one of our craftsman will go along for the ride to help deliver the furniture. When we use the common carrier, this is the type of email notification we will send to you:

Your item is done. YRC Carriers, a subsidiary of ShipUSA, will be picking it up on Mon, the 29th.

The carrier will contact you after the item arrives at their transport center. If they said, "This was a five day transit", you can expect their call to arrange a curbside delivery time then.

Please be aware that you'll be assisting the driver in unloading chest. We suggest having an able-bodied person available. The chest along with packaging is heavy (125 lbs.) and dimensions of 46"x23"x25".

When ordering two or more chests, we are sometimes able to reduce shipping costs by packaging them together. We may also be able to reduce costs by shipping to a business location. Please call us at 1-888-959-8899 to see if we can help.