Choosing a Wood Finish
If you're unsure about the finish for your server, we encourage you to order wood samples. Color accuracy on our website cannot be assured due to a number of variables including lighting, the camera used, and the settings on your computer monitor.
Hardware Choice
We offer three standard hardware choices: Mission, Rustic and Spindle. You can see photos of this hardware here.
Custom Hardware: If you would like to send us custom hardware, we can use that on your new piece. We can also order any hardware from the hardware distributors limited catalog (clicking on this link will open a new browser window).
It is important to let us know your choice as soon as possible when selecting custom hardware, so as not to delay delivery of your furniture.
In all cases, the appearance of the hardware may differ slightly on your piece. For example, we may need a vertical pull while the photo on the website shows a horizontal pull. The hardware will always be of the same color and style that you select, but the shape and size may differ to better match your furniture piece.
Server Backboard
You may choose to have a backboard on your server, or to have a server made without one. You can see a photo of this difference by clicking here.
Lower Cabinet Wine Rack
We can add a wine rack to your mission server. We will discuss the placement of the wine rack with you prior to beginning work on your piece. (This option looks best when one rack is added to the center of a three-door server, or two wine racks are added to the center of a four-door server). In order to house the 45 degree angle wine racks properly, minor modifications to the proportionality of the piece may be needed. Here is a photo of a wine rack added to a mission hutch.
Shipping and Packaging
Our servers generally take around 1-3 weeks for delivery once the server is completed. Please let us know if there is an important holiday or event we should be aware of when you place your order, and we will do our best to get it there on time.
Your new server will be created to your specifications by an Amish master craftsman, then delivered to your home by one of three shipping methods.
Curbside Delivery: Curbside delivery requires the customer to remove the package from the back of the truck (without the benefit of a liftgate), open the package on the driveway or sidewalk, inspect the piece(s) carefully, sign the Bill of Lading to accept the delivery, and then move the piece(s) inside the home. The driver will not assist with any of these things, nor will the driver be responsible for disposing of or recycling the packing materials.
Curbside Delivery with Liftgate: Curbside delivery with liftgate means that the driver will deliver the crated furniture to your sidewalk or driveway -- you will not need to move it off the back of the truck yourself. You will need to open the package on the driveway or sidewalk, inspect the piece(s) carefully, sign the Bill of Lading to accept the delivery, and then move the piece(s) inside the home. The driver will not assist with any of these things, nor will the driver be responsible for disposing of or recycling the packing materials.
Inside the Home Delivery and Setup: Shipped via professional furniture movers. The agents will unpack the pieces and set them up, doing any necessary installation. They will also remove the crates and packaging debris when they are finished. You are allowed the opportunity to fully inspect the unpackaged pieces and sign the Bill of Lading, noting any problems clearly in writing.
Note: If you choose the 'liftgate' or 'inside setup' options and are ordering multiple pieces of furniture, there is no need to choose the upgrade option more than once. All pieces will be delivered via the upgraded shipping method.
For all three methods, you will be contacted prior to delivery to schedule an time and date. The shipping company used depends on your location -- many of our pieces are hand delivered by our own driver. Please see our shipping guide for more details.
